Privacy Policy

1. Introduction

Welcome to NexorAI! We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding your data when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Data: Optional profile picture and preferences
• User Content: Questions, prompts, and interactions with our AI assistant
• Feedback: Reviews, ratings, and support communications

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, interaction frequency, session duration
• Performance Data: Crash reports, error logs, and diagnostic information
• Location Data: Approximate location based on IP address (if permitted)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve NexorAI features
• Personalization: To customize your experience and provide relevant responses
• Communication: To send updates, notifications, and respond to your inquiries
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand usage patterns and improve app performance
• Legal Compliance: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We respect your privacy and limit data sharing to essential purposes:

4.1 We May Share Information With:

• Service Providers: Third-party companies that help us operate our app (cloud hosting, analytics, customer support)
• AI Service Providers: Our AI processing partners (all data is encrypted and processed securely)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data transmission
• Secure cloud storage with regular backups
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services and develop new features

You can request deletion of your account and associated data at any time through the app settings.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

8. Children's Privacy

NexorAI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending an email notification (for significant changes)
• Displaying an in-app notification

Your continued use of NexorAI after changes become effective constitutes acceptance of the updated policy.